Terms and conditions of sale

STRALEARN training courses are sold by STRATEST SARL, with a share capital of 1 000 €, registered under SIREN number 834794646 (SIRET 83479464600028), whose registered office is located at 1 rue Linné, 78500 Sartrouville.

Trade and Companies Register (RCS): Versailles. EU VAT number: FR23834794646. Contact: contact@stratest.fr.

STRALEARN is the name of the training activity of STRATEST and is not a separate legal entity. The contracting party is STRATEST SARL.

These terms and conditions govern the sale of training courses and learning paths taken remotely and independently via the STRALEARN platform. They apply both to individuals acting in a personal capacity and to businesses.

Any enrollment constitutes unreserved acceptance of these terms and conditions, in the version in force on the date of the request. A training agreement signed between the parties prevails over these terms and conditions in the event of any discrepancy.

The services consist of personal, non-transferable access to online educational content: written chapters, exercises to be completed on your own computer, assessment quizzes, reference documents and practical scenarios. The exact content, duration, level and prerequisites of each training course are set out on its course page.

A chapter can be followed in two ways: by reading its written material, or by watching its video where one exists. Both cover the same content; the written material is the reference. To date, no chapter has a video online yet. The published curriculum shows, chapter by chapter, what is available and what is yet to be released: the buyer sees this status before enrolling, and it does not depend on any statement on our part.

Practical scenarios include a review of the work submitted, under the conditions stated on the page of the training course concerned.

No professional certification is awarded. The training courses do not prepare for any third-party examination.

The Qualiopi certification process is under way; the training provider is not certified to date. Consequently, the training courses are not eligible for any pooled funding: neither CPF, nor OPCO, nor France Travail.

Details are given on the training information page.

Enrollment takes place in three steps: submission of a request from the training course page; a response from STRATEST within 48 business hours specifying the terms and the price; express acceptance by the client, where applicable by signing a training agreement or a training contract.

The contract is formed on the date of this acceptance. Submitting a request does not constitute an enrollment, a reservation or a commitment to pay.

STRATEST may refuse a request, in particular when the prerequisites are not met. Reasons are given for any refusal.

Prices are stated in euros excluding taxes. The VAT applicable on the invoicing date is added where applicable. The applicable price is the one communicated in the response to the enrollment request.

No payment is collected online on this site. Payment is made upon invoice, by bank transfer, or in accordance with the terms of the training agreement.

Unless otherwise stipulated, invoices are payable within 30 days of their date of issue. In accordance with Article L441-10 of the French Commercial Code, any late payment automatically gives rise to penalties calculated at the interest rate applied by the European Central Bank to its most recent refinancing operation, plus 10 percentage points, as well as a fixed indemnity of €40 for recovery costs.

Consumer client. In accordance with Article L221-18 of the French Consumer Code, a client who enters into a contract for purposes outside the scope of their professional activity has a period of fourteen days from the conclusion of the contract to withdraw, without having to give reasons for their decision or bear any penalty.

The client may exercise this right by any unambiguous statement sent to contact@stratest.fr. Reimbursement is made no later than fourteen days after receipt of the withdrawal.

If the client expressly requests that access to the content be opened before this period expires, the client remains free to withdraw; the client must then pay an amount proportionate to the service provided until the communication of their decision, in accordance with Article L221-25 of the same Code.

Vocational training contract concluded on an individual basis. Where the contract falls under Article L6353-3 of the French Labor Code, the client has a period of ten days from its signature to withdraw by registered letter. No sum may be required before this period expires; at its end, no more than 30% of the agreed price may be requested.

Business client. The right of withdrawal under the Consumer Code does not apply to contracts concluded in the course of a professional activity, subject to the provisions of Article L221-3 of the same Code.

Access is opened no later than five business days after validation of the enrollment and receipt of any payment. Access is personal, issued in the client’s name and non-transferable.

In the event of cancellation at the initiative of STRATEST, in particular due to the impossibility of providing the service, the sums paid are refunded in full.

The client’s inactivity does not give rise to any refund once access has been opened and has remained available.

The client undertakes to keep their login credentials confidential, not to share their access, and not to reproduce, distribute or make available to third parties the content they access.

Sharing access, attempting to circumvent the protections or mass extraction of content constitutes a breach that may lead to suspension of access without refund, after a formal notice that has remained without effect.

All educational content — chapters, materials, exercises, problem statements, solutions, source code of the practice applications — remains the exclusive property of STRATEST or its rights holders. Enrollment grants a personal, non-exclusive and non-transferable right of use, solely for the duration of access.

Technical measures limit the copying and downloading of the content. None of these measures makes copying impossible: they raise the cost of extraction; they do not prevent it. The actual protection of the content rests on copyright, whose infringement renders the infringer liable.

STRATEST is bound by a best-efforts obligation (obligation de moyens) with regard to the educational content and the availability of the platform. No professional outcome — obtaining a job, a promotion or a certification — is guaranteed.

The liability of STRATEST may not exceed the amount actually paid by the client for the training course concerned. It does not cover indirect damages.

Access to the platform may be interrupted for maintenance. Foreseeable interruptions are announced.

The processing of personal data is described in the privacy policy. The client may export all of their data at any time from their personal space, without having to request it. Account deletion is also requested from the personal space, without going through our support team: it is not immediate. The request is recorded and opens a window of 30 days, during which the client can cancel it themselves from the same screen. Erasure is then carried out by us: the platform does not perform it on its own, and the client has no further steps to take.

Any complaint must be sent to contact@stratest.fr. We acknowledge receipt within five business days and provide a reasoned response within one month.

In accordance with Article L612-1 of the French Consumer Code, a consumer client may have recourse, free of charge, to a consumer mediator with a view to the amicable resolution of the dispute, after having attempted to resolve it directly with us.

Competent mediator: Consumer mediator to be completed.

The European online dispute resolution platform is available at ec.europa.eu/consumers/odr — Opens in a new tab.

Professional liability insurance taken out with Insurer to be completed — coverage: Scope of coverage to be completed.

These terms and conditions are governed by French law. Failing an amicable resolution, and for disputes between STRATEST and a business client, jurisdiction is conferred on the courts within whose jurisdiction the registered office is located.

A consumer client retains the option of bringing proceedings before the court of the place where they resided at the time the contract was concluded or the harmful event occurred.

STRATEST may amend these terms and conditions. The version applicable to an enrollment is the one in force on the date of the request, which is kept on file and can be provided upon simple request.